Cancellation Policy

Please Contact Us if You Have Any Questions

Whilst we appreciate that circumstances may arise in which you are unable to keep your booking time, we require at least 24 hours notice of cancellation.

A cancellation fee of 50% of the session fee will be charged if you cancel with less than 24 hours notice. If you fail to arrive for your session, you will be charged the full price for your missed appointment.  Late arrival for a float may require us to shorten the length of your session, with full charges applied.

There are no refunds for gift vouchers or packages.

If you’re unable to make your appointment or your sick you are very welcome to send someone in your place. If that’s the case please let us know. We really appreciate your understanding as cancellations have a significant impact on our clients and us.

“Float in Zero Gravity... Clear your mind... Heal your body... Connect with your inner self"

Dr John C Lilly | Creator of Floatation Therapy